One-on-One with a Librarian

Ames Free Library's Reference team is here to help you with your basic technology questions and our library resources.

Fill out the form below to request a 30-minute appointment for help with:

  • Basic use of cell phones, tablets, and computers
  • Borrowing books and more from Libby and/or Hoopla
  • Using online research and learning tools available from the library
  • General research assistance

Please note, we cannot help with:

  • Legal, medical, or financial systems, including taxes
  • Lost passwords
  • Fixing broken devices or viruses
  • Software installations or updates

A librarian will be in touch to confirm your appointment date and time within 2 business days.